What is Competitive Advantage in HR?
Competitive advantage in HR refers to the quality of the employees who can not be copied, unlike company's systems and processes.
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Competitive advantage in HR definition
Competitive advantage in HR refers to the quality of the employees who can not be copied, unlike company's systems and processes. It comes down to the fact that companies with better employees have the competitive advantage.
HR is important as it helps in creating strong competitive advantage through their personnel management policies – productivity and employee happiness is an advantage that often results in superior customer service, which helps drive sales.